• Emergency road service and towing
• Transport of passengers following emergency road service
• Return home of passengers or continuation of journey
• Recovery of repaired motor vehicle
• Repatriation of motor vehicle from foreign country
• Localisation and dispatch of spare parts to foreign country
• Hotel charges
• Retrieval of motor vehicle from off the road in case of an accident
• Advance of penalty bonds to a foreign country
It also provides the following assistance to individuals:
• Medical consultation
• Dispatching of doctor
• Ambulance for transport to hospital (Italy only)
• Return home due to health problems
• Family member (dependent)
• Dispatch of urgent medicines to a foreign country
• Cash advance
This service is available free of charge to all Ducati customers who
have purchased their bike from the Ducati sales network in the following
countries: Italy, France, Germany, Belgium, the Netherlands,
Luxembourg, Sweden, the UK, Spain, Portugal, Switzerland, Austria,
Greece, Finland, Denmark, Norway, Cyprus, Malta, Estonia, Latvia,
Lithuania, Poland, the Czech Republic, Slovakia, Slovenia, Hungary, the
USA* and Canada* (*the service is limited to emergency road service
and towing, and retrieval of the motor vehicle from off the road in case
of breakdown only)
